1-877-764-5399 | info@cameracanada.com

Customer Service

Our commitment to customer service is second to none.


Antony Chodas, President Eric, Customer Service
Antony Chodas,
President
Eric,
Customer Service

At Camera Canada, service and knowledge are what sets us apart from everyone else.

At Camera Canada our goal is to make your visit informative and convenient.

If you have any questions please contact us.

Search Tips
Let us help you find exactly the products you are looking for with our search tips.

F.A.Q.'s
Questions? We've got the answers. Choose from Digital, Video, Photo and General F.A.Q.'s.

Shipping and Tax
Camera Canada ships using Xpresspost. Go to our Shipping page to find out cost, delivery times and provincial taxes.

Leasing
The Affordable Alternative to Financing. Minimum leasing amount is $1200 (before taxes).

Warranties
Our Extended Service Plans provide and additional warranty after the manufacturers' warranty expires. We offer parts and labour coverage across North America, underwritten protection, no deductible and transferable coverage!

Return Policy
Camera Canada offers a 7-day Refund / Exchange policy for most products (special order merchandise, memory cards and software not included).

All items for exchange or refund must be returned in "mint" condition, complete with all manuals, packaging materials, non-completed warranty card and any related manufacturer's accessory. Any product returned incomplete will either be refused or the refund amount will be reduced accordingly. Please note that shipping and handling charges are not refundable unless return is necessitated by our error.

Your shipment should be checked upon receipt. Any shortage or damage should be reported immediately and no later than 7 days from receipt. Defective goods will be replaced with a like item, upon return of the defective merchandise.

Please contact us prior to shipping Return/ Exchange Products. All products for return and exchange must be assigned a Product Return Number and must include a copy of the invoice. They must be shipped prepaid with full insurance. Credit card refunds will be processed upon receipt and examination of the Returned Product.

Please contact us prior to returning your goods.

Camera Canada reserves the right to refuse returns.

Canon Nikon Sigma Kodak Fujifilm Sandisk Epson Lowepro Pentax Panasonic
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